Trust. Secure. Standards. Compliant. These are all words our customers, our trading partners, and even our work colleagues expect to hear when interacting with our information and systems. However, the last few years have seen a significant increase in the incidence of hacking, trade secrets theft, and credit card data breaches. The problem is growing.
No one wants their CEO to have to explain to customers, employees, and the media that their personal information is now in the hands of who knows who. Although big retailers make the headlines, many other sectors and midmarket companies are the easiest targets. You don’t have to be a retailer, per se, to be attacked, since many B2B companies accept credit card payments from customers and have customer account data on file. Financial firms and information services firms are major targets of hackers. Technology, risk management, and most industries have developed both technologies and standards to protect us from these risks, yet many companies have taken only modest or inadequate steps to counter the risk of exposing their company and customers’ data.