Service

Service, maintenance, repair, installation, etc. The logistics and coordination required to perform these.

B2B Communications: Part One – Enabling Global Commerce

Having a robust B2B communications strategy and infrastructure has become critical for B2B business success. The right strategy and infrastructure provide the flexibility to transact business with any and all new customers the way the customer wants it. It provides timely visibility into the supply chain across order-to-cash and purchase-to-pay (P2P) processes while streamlining logistics and global trade.

Geospatial Intelligence: Part Seven – Service Supply Chain

Geospatial intelligence can help in optimizing service networks, defining feasible SLAs, optimal positioning of service resources (inventory, equipment, technicians), and continuous optimization of service jobs. In addition, geospatial intelligence can play an important role in enabling better failure analysis and predictive maintenance.

IoT: From Hype to Adoption – Part One

Small and medium manufacturers and wholesale distributors are trying to determine where IoT fits into their busi­ness strategies, within the constraints of limited budgets, inhouse expertise, bandwidth, and technical resources. This requires prioritizing many potential IoT initiatives. In part one of this two-part series, we look at three areas that manufacturers and distributors are implementing IoT: 1) on the plant floor, 2) in supply chain and logistics, and 3) in service and repair.

Leveraging Global Trade Data-as-a-Service: Part One

In most organizations, different types of trade data tend to be siloed in their own separate systems, only available for separate, narrow use cases. Trade DaaS allows trade data to be shared, delivered across the enterprise, directly to the various systems used daily by various functions across the company, right at the point they are making important relevant decisions.

Logility Acquires a Halo

Logility’s recent acquisition of Halo represents an important step forward for the supply chain market.

Trends, Threats and Opportunities

We are rapidly approaching the 3rd decade in the 21st century. Is the singularity upon us? Autonomous robots and sensors. AI/analytics and IoT. What will these technologies along with the huge shift in worldwide population portend for our future? Will it be a world of insecurities and shortage or innovation and abundance?

JDA Focus on Partnerships and Innovation

At JDA Focus conference this year, we saw the launch of a major partnership program and innovations in many areas, such as category management and Flowcasting, and many more.

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