We explore the use of AI and machine learning in optimizing pricing and promotions to reduce markdowns, increase sales and profit margins, and maximize various other objectives.
Service
Service, maintenance, repair, installation, etc. The logistics and coordination required to perform these.
B2B Communications: Part One – Enabling Global Commerce
Having a robust B2B communications strategy and infrastructure has become critical for B2B business success. The right strategy and infrastructure provide the flexibility to transact business with any and all new customers the way the customer wants it. It provides timely visibility into the supply chain across order-to-cash and purchase-to-pay (P2P) processes while streamlining logistics and global trade.
Agile Inventory Management: Part Four – Big-Business Inventory Capabilities for Small Businesses
It is possible for small businesses to have sophisticated high-value inventory capabilities by leveraging integrated, multi-function cloud-based technologies. Here we discuss how those solutions can provide visibility beyond the four walls of the enterprise and what capabilities to look for in a system.
IoT: From Hype to Adoption – Part One
Small and medium manufacturers and wholesale distributors are trying to determine where IoT fits into their business strategies, within the constraints of limited budgets, inhouse expertise, bandwidth, and technical resources. This requires prioritizing many potential IoT initiatives. In part one of this two-part series, we look at three areas that manufacturers and distributors are implementing IoT: 1) on the plant floor, 2) in supply chain and logistics, and 3) in service and repair.
LiveWorx 2016: Platforms, Agility, and Journeys
Among the many announcements and sessions at PTC’s LiveWorx conference were three bold moves: 1) becoming a platform company, 2) providing agile development for complex physical things, and 3) creating Journeys for transforming their customer.
ThingX, PTC’s Next Big Thing
When PTC acquired Vuforia (augmented reality tools provider) last October, it seemed like a natural incremental next step in PTC’s strategy. After attending ThingEvent on January 28th, I now think what they are doing with this technology may be one of Jim Heppelmann’s and PTC’s boldest moves yet.
Creating the Future: Highlights from Autodesk University 2015
Autodesk University 2015 showcased their research and investments in future-facing technologies in manufacturing and AEC (architecture, engineering, and construction), such as IoT, 3D printing, and generative design.
Service Solutions: What to Look For
Service enterprises and their challenges are diverse. Their solutions will not be a one size fits all technology.
Service Solutions Redefined
Service management solutions have been around for at least two decades. Yet, not all the roles and processes for services had solutions. That is changing.
Field Service Revitalization
Dynamic economy, new technology and transforming business models are catalysts for a growing service software sector.
The Year of the Last Mile
Demand-driven supply chains, new customer service models, and Omni-channel/free delivery are all driving up the cost of transportation. So what does last mile really cost?