Perfecting the customer’s last mile delivery experience can be achieved by reducing logistics complexity and increasing efficiency, while controlling costs.
Home Delivery/Last Mile
Last mile delivery to businesses and homes, including parcel, white glove and installations–solutions, strategies, processes, practices, etc.
Last Mile Delivery Excellence – Part One: Perfecting the Customer’s Experience
Customers’ expectations for delivery excellence continue to climb for faster, error-free delivery, more granular visibility, more convenience, and increased flexibility. Here we discuss specific strategies and capabilities that leading companies are using to try and perfect the customer’s delivery experience, such as via hyperlocal delivery, dynamic dispatch and routing, adaptable workflows, dwell time reduction, real-time visibility, expanding the range of delivery windows, locations, and options, sustainable delivery, last minute rescheduling, and more
Retails’ Climate Change Responsibility – Part One: Reducing Near-term Emissions by Continuous Optimization
The pressure for retailers to lower their carbon emissions dramatically and swiftly has never been greater. Here we explore strategies and tactics for near-term rapid reduction in transportation-related emissions that can be realized in under 12 months, starting with continuous optimization.
Home Delivery in the Spotlight
The current world crisis highlights the good and the not so good of home delivery practices.
Optimizing the Customer Experience with Exceptional Home Delivery
This report goes into the depths of how to achieve exceptional and profitable home delivery using continuous optimization.
Geospatial Intelligence: Part Two – Building a Live Global Supply Chain Operating Map
Consumer-grade maps are not enough for managing today’s global supply chains. Here we discuss the characteristics of commercial-grade maps, decentralized approaches to gathering geospatial data, and what it takes to build out and maintain a live, multi-tier, global, supply chain map.
REALLY BIG DEALS!
In the last few years the purchase price to acquire a tech company in the global logistics and trade management sky-rocketed. These are really big deals! The latest from acquisitive Descartes and E2open.
Amazon Go and the Emergence of Sentient Buildings: How It Works and What Its Impact Will Be
Amazon Go embodies very impressive advances in computer vision, sensor fusion, and deep learning combined to create what is probably the simplest and fastest bricks and mortar shopping experience available today. Here we discuss how they do it and its broader applicability and impact.
Transportation Capacity Crunch
Ecommerce and an improved consumer outlook are increasing the trucking capacity crunch.
Advanced Pool Distribution: Part Two – Capabilities of Advanced Pool Distribution
Not all pool distribution providers are created equal, when it comes to the kinds of services and value
they provide. Here we discuss the key capabilities and attributes to look for in advanced pool distribution.
Descartes Scores More Points in the Visibility Game with Acquisition of MacroPoint
Lack of precision to create reliable outcomes plagues the logistics process. With zeal and lots of money, companies are trying to plug the hole in visibility with a huge array of systems and technology. Of late, billions of dollars have been poured into the Logistics technology market to provide end-to-end visibility.