At the recent E2open Leaders’ Forum, we learned more about their vision, approach, and roadmap to providing a comprehensive end-to-end platform and network. Recent acquisitions have punctuated the differences in strategy from other network platform providers.
Channel Management
Management of channel partners, the distribution chain for manufacturers. In high tech, this includes implementation partners.
Supply Chain Networks – a Shift in Power in the Relationships
Supply Chain Network: technology provider or business partner?
It’s Not Omni Channel – It’s Infinite Channel
What happens when Facebook, Pinterest, Amazon are part of your sales channel?
Service Solutions: What to Look For
Service enterprises and their challenges are diverse. Their solutions will not be a one size fits all technology.
The Year of the Last Mile
Demand-driven supply chains, new customer service models, and Omni-channel/free delivery are all driving up the cost of transportation. So what does last mile really cost?
SYSPRO’s Remarkable Journey
Grape Escape features SYSPRO customers such as 1000Bulbs.com, Rochester Electronics and more…
Highlights from SuiteWorld
From new Omni-Channel capabilities, to integrated Service Resource Planning, great customer stories, and more, there were a lot of sweets at SuiteWorld.
Stop Whining – Start Winning at Omni-Channel
The raging battle over the channels — etail vs. on-premise shopping — is masking the real issue — the customer experience.
Reading the Pulse of Retail at NRF 2013: Omni-Channel Still the Big Thing
Omni-channel, which has been rising as a hot topic for several years, was a dominant theme at the big NRF show last week. It’s a big topic with many dimensions. Here are some of the more interesting things from the show.
The Merged Channel Nirvana
Merged Channel is a hot topic, catapulted by the suddenness of mobile popularity. Beyond the buzz, companies need to provide the right mix of services, messages, and pricing.
To create some clarity, and highlight the warning signs about what can go wrong, ChainLink has teamed up with StorefrontBacktalk to create this timely report. Here are a dozen short focused articles covering everything from what is required for an underlying foundation, to the CEO’s perspective, to lessons learned from recent successes and failures, to how to measure the effectiveness of your channels, campaigns, and initiatives, and more.
In this special issue on Merged Channel, the writers challenge your thinking about what it takes for successful merged channel management.
Trends 2012: Mobile Mania – Shopping and the Shoppers
In our report on mobile mania (in the last issue) we looked at the supply chain side of mobile, probably the best understood – but still an evolving market. Here we will look at the consumer/retail side of the mobile mania.