Retail including online, brick and mortar–promotion, pricing, demand, logistics, procurement, supply chain, returns, etc.

Is the Tail Wagging the Dog? NRF Observations

The changes in retail are generational. And technology is upside down with the so-called added-ons, niches and best of breeds actually driving the change. The tails are wagging the dogs.


In the last few years the purchase price to acquire a tech company in the global logistics and trade management sky-rocketed. These are really big deals! The latest from acquisitive Descartes and E2open.

Descartes Transforming the Customer Experience

Descartes is elevating and broadening the scope and value of the transportation management function from the traditional behind-the-scenes efficiency and cost control to a more visible, customer-facing role, creating a superior customer experience.

Looking Forward to 2019: Hot Topics for the New Year

There were so many interesting developments in 2018 and more to come this year. Here we take a look at what’s happening in autonomous supply chains, omni-channel delivery, AI/machine learning, blockchain for supply chain, checkoutless stores, and self-sovereign ID.

Digital Supply Chains: Part Six – Automating Concept-to-EOL, Incident-to-Resolution

On the theme of automation of major end-to-end process, we look at examples in product–concept-to-EOL (Concept, Design, hand-off to manufacturing, production, EOL, spares management) and in service: incident-to-resolution (Incident reporting, action planning, dispatch, root cause analysis, repair and/or remediation, acceptance, close).

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