Retail including online, brick and mortar–promotion, pricing, demand, logistics, procurement, supply chain, returns, etc.

Precision Retailing

Can you apply profitability management to a retailer? That was the question posed to me by a senior manager during a talk I gave to a group of executives in the Midwest a few months ago…

Retail Challenges – Unhappy Returns and Other Challenges

A house fire at the end of 2004 raged through the upper floor and decimated the wardrobe that I had been lovingly collecting over the years. Once the shock of the loss declined, dressed in a motley collection of donations from neighbors, I headed for the shopping mall.

The Next Phase of Supplier Performance Management in the Retail Industry

Supplier performance management in the mass merchandising market is undergoing a renaissance of sorts. Increasingly, retailers are deploying vendor scorecards as a means of better aligning their supplier network with their corporate direction. Suppliers need to consider the implications and begin preparing for this or face considerable risk.

Space: The Final Frontier

In both retail and consumer goods sectors, the gap between winners and losers widens every day. What is it about the winners that make them more and more successful, extending their lead every quarter?

RFID…for Customers?

Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

RFID Case Study: HP and Wal-Mart

One of the suppliers making strides in complying with Wal-Mart’s RFID mandates is HP. We can all learn some lessons from the experience of these kinds of supplier programs.

RFID in Retail

RFID can help businesses create ways to see and sense – in real-time, all the time – product consumption, as well as evolve their offerings over time, to continue to meet the needs of an ever more sophisticated and demanding consumer.

Notes from Wal-Mart EPC meeting Nov 2003

We are in the SmallSmartFast era where sensing, seeing and responding will supplant planning as the focus on business processes and technology. Read about the Wal-Mart EPC meeting 11-4-2003.

Dynamics of the Retailer-Supplier Relationship

In both retail and consumer-product-goods sectors, the gap between winners and losers widens every day. What is it about the winners that makes them more and more successful, extending their lead everyquarter? What are the dynamics driving this “battlefront” between retailersand their suppliers in the struggle for projects, profits, customers and market share? What can trading partners do to win a stronger power position in the supply chain? To answer these questions, ChainLink Research surveyed more than 130 leading retailers and manufacturers. Our unique approach explores the perspective from both sides of the trading-partner link to uncover differences in perception and reveal the myths and the realities.

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