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Once products reach the market, Aftermarket Services help customers focus by…
- Managing product lifecycles from New Product Introduction to End-of-Life
- Maintaining relationships with end-customers
- Scaling customer business with regional to global reach
Evolving New Models in Aftermarket Services Lessons Learned:
- Change and adapt to market needs
- Change from consignment to turnkey solutions
- Control growth
- Invest in scalable capability, not revenue
- Don’t grow beyond your infrastructure and capabilities
- IT and people are critical for scaling a network of capabilities and site
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