Built for Change

Author: Ann Grackin

Published on: October 24, 2007

Abstract

With huge structural challenges confronting us, agility becomes a prime characteristic of the enterprise to acquire. But agility, change, etc. are terms that are ephemeral – hard to nail down. And most firms have been blind sighted and are only waking up to the fall-out from outsourcing – the unintended consequences – lack of business continuity, increased sourcing costs, lack of control on quality from outsourced contract manufacturers, and now the added risk of illicit trade and the subsequent erosion of brand and shareholder value that follows.

Report

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Many articles, papers and pundits have talked about the ever-accelerating rate of change in business, the need for change management, or sadly, the story of “changed too late.” But they have not provided a context—and agile framework—that is tangible for executives to be able to act upon to address these concerns. So, the positive goal of learning to embrace change escapes them. We all know that companies must master Change on demand in order to stay in the game, so how to do it is the real question.

In this report, we will focus on how we get there with process and technology agility. These hold great promise for innovation, differentiation of service, adaptability and streamlining of operation. There often is skepticism about technology as a source of agility, largely because traditional application architectures created systems that are expensive and difficult to change.

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