The Brief – September 2021

Transparent Cost-to-Serve Customer Relationships (TCR) — Part Three: Measuring Results

Expected Improvement and Steps to Get Started with TCR

By Bill McBeath

Wednesday, September 15, 2021

We examine both optimization metrics and top-level metrics for measuring improvements from a TCR initiative, where salespeople have full visibility into the supply chain implications of the deals they make with customers and how to improve profitability using that knowledge. [ Read: Transparent Cost-to-Serve Customer Relationships (TCR) — Part Three: Measuring Results ]

AI/Machine Learning for Supply Chain: Into the Future — Part One

AI/ML for the New Normal

A discussion of how AI/ML can help companies become more resilient and deal with change and uncertainty.[ Read: AI/Machine Learning for Supply Chain: Into the Future — Part One ]

Analytics Advantage — Part 2A

Improving Private Fleet Performance

How shippers and carriers can leverage analytics to improve the performance of their private fleets using near-real-time shipment location data, combined with customer orders, routing plans, electronic proof-of-delivery data, service/work order schedules, vehicle inspection/maintenance data, and other sources of data. [ Read: Analytics Advantage—Part 2A ]

Agile Demand Supply Alignment — Part 3A: Solution Assessments

Alloy: Plant-to-Store Inventory/Demand Visibility and Corrective Actions

The first installment of our ADSA solution assessments focuses on Alloy, a solution for CPG companies to improve their downstream visibility and build a supply chain driven by end-consumer demand. [ Read: Agile Demand Supply Alignment — Part 3A: Solution Assessments ]