
Best practices, technology, and new takes on critical business topics from ChainLink Research
Monday, July 19, 2021 – Published once each month.
Transparent Cost-to-Serve Customer Relationships (TCR) — Part One
Using CRM-Embedded Supply Chain Intelligence to Drive Higher Profits with Sustained Results

Monday, July 19, 2021
Profit is reduced when salespeople make deals that don’t take into account supply chain constraints and inventory imbalances. This article explores this phenomenon and a new approach to bringing supply chain awareness into the sales process. [ Read: Transparent Cost-to-Serve Customer Relationships (TCR)—Part One ]
AI for Supply Chain: Use Cases — Part Two
Demand and Inventory Management
Monday, July 19, 2021
We look at the use of AI for demand planning and forecasting, as well as inventory management and making MEIO (multi-echelon inventory optimization) work better. [ Read: AI for Supply Chain: Use Cases — Part Two ]
Analytics Advantage — Part 1B: Democratization
Leveraging Solution Providers’ Expertise
Monday, July 19, 2021
Implementing advanced analytics requires data science expertise, analytic technology, data integration, data-wrangling capabilities, and ideally the ability to rapidly implement advanced analytics. Some transportation and logistics solution providers have these capabilities, so their customers don’t have to acquire them. Here we discuss how to assess whether or not a logistics software solution provider has the right capabilities. [ Read: Analytics Advantage — Part 1B: Democratization ]
Agile Demand-Supply Alignment — Part 2F
The Role of Implementation, Services, Pricing, ROI, and TCO
Monday, July 19, 2021
When evaluating an ADSA platform, it is important to look beyond the functionality and consider implementation, services, pricing, ROI, and TCO. [ Read: Agile Demand-Supply Alignment — Part 2F ]
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