The Brief – August 2021

Abstract

Achieving Transparent Cost-to-Serve Customer Relationships, Rethinking Supply Chain AI , Multi-Tier Procurement, Evaluating Potentional Solutions for Agile Demand-Supply Alignment

Best practices, technology, and new takes on critical business topics from ChainLink Research

Tuesday, August 24, 2021 – Published once each month.

Transparent Cost-to-Serve Customer Relationships (TCR)—Part Two: The Journey to TCR

Steps to Achieving Transparent Cost-to-Serve Customer Relationships

Mailer Art

By Bill McBeath

Tuesday, August 24, 2021

With Transparent Cost-to-serve Customer Relationships (TCR), the salesperson has full visibility into the cost-to-serve implications of the customers’ requests, such as requests for short-supply items, special services, custom pack sizes, specific delivery dates, and frequent small quantity orders. Here we examine a potential path to achieving TCR. [ Read: Transparent Cost-to-Serve Customer Relationships (TCR)—Part Two: The Journey to TCR ]


AI for Supply Chain: Use Cases — Part Three

Rethinking AI Results

Tuesday, August 24, 2021

This article describes a ‘rethinking of AI’, looking at data first, establishing a hierarchy of data stores, ‘best fit’ capabilities, and reducing nervousness in supply chain decision making. [ Read: AI for Supply Chain: Use Cases — Part Three ]


Supply Chain Orchestration — Part Three

Multi-Tier Procurement

Tuesday, August 24, 2021

A major automotive OEM buys steel for its entire supply base. In the process, it has been able to rationalize the materials specifications for all of that steel, resulting in consolidated spend, more efficient use of inventory, and more flexibility. [ Read: Supply Chain Orchestration — Part Three ]


Agile Demand-Supply Alignment — Part 2G

Evaluating Potential Solutions

Tuesday, August 24, 2021

We discuss an approach to evaluating potential Agile Demand-Supply Alignment solutions, including discovering, shortlisting, and selection processes. [ Read: Agile Demand-Supply Alignment — Part 2G ]

Scroll to Top