The Future of Enterprise Systems


Ramon Ray interviews Ann Grackin for Insight Matters about current innovations and their impact on customer expectations and the changing work environment. This video covers a range of current topics such as the millennial changing workforce, the impact of AI, and impacts to supply chain.


Think about it:

  • The current world population of 7.6 billion is expected to reach 8.6 billion in 2030.Millennials are already subsuming the job market as baby boomers retire en masse.
  • Today, about half of the world’s population is under 30. These are the growing consumer, employee, and political base of the world.
  • The world’s middle-class population grew in the last decade and a half by more than 1 Billion people and will increase by another 1 Billion in the next 8 years, with almost half the world’s population as ‘super consumers.’
  • From a technology perspective, it is estimated that 20% to 30% of jobs today will be fully automated in the next 15 years.
  • Some sources say AI will replace 70% of jobs by mid-century.
  • There are already more than 10 billion connected devices not including the RFID and sensors out there.There are well over 10 billion RFID devices alone sold each year — of course many of them are disposable. But many are permanent, embedded in equipment. All that data coming and going from those devices is complex but incredibly valuable.
  • And just think of all those mobile and analytics systems today that have access to hundreds of data streams with temporal data from weather, traffic, product or equipment conditions, population movement and so on outside and inside buildings.
  • Despite recent ‘scandals,’ social communications continue to be adopted as the main conduit of digital gatherings.
  • All these end points — devices, connected locations, connected people, and connection products are both sources of data as well as consume data.The air and the web is abuzz with information that will only continue to explode as more devices, more people and more businesses connect and deploy more applications.
  • And this is an interesting thought: Robots will start becoming part of the nuclear family in the next few years.People are already becoming very comfortable with their apps and home digital assistants — that market is growing with every wireless and hardware company getting into that space, and partnering with retailers and service providers. This comfort level will extend naturally into humanoids.

Every futurist always puts the spin that the era we are moving into is different. But this one is truly different, impacting every industry and every person from healthcare, education, retail, logistics, energy, government, etc.

The problem is we are not prepared for all of this — in government, society or business!


To view other articles from this issue of the brief, click here.

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