Perfecting the customer’s last mile delivery experience can be achieved by reducing logistics complexity and increasing efficiency, while controlling costs.
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Last Mile Delivery Excellence – Part One: Perfecting the Customer’s Experience
Customers’ expectations for delivery excellence continue to climb for faster, error-free delivery, more granular visibility, more convenience, and increased flexibility. Here we discuss specific strategies and capabilities that leading companies are using to try and perfect the customer’s delivery experience, such as via hyperlocal delivery, dynamic dispatch and routing, adaptable workflows, dwell time reduction, real-time visibility, expanding the range of delivery windows, locations, and options, sustainable delivery, last minute rescheduling, and more
Home Delivery in the Spotlight
The current world crisis highlights the good and the not so good of home delivery practices.
Optimizing the Customer Experience with Exceptional Home Delivery
How to achieve exceptional andprofitable home delivery using continuous optimization.
Geospatial Intelligence: Part Three – Distribution Network Planning, Logistics and Route Optimization, and Supply Chain Risk Management
Geospatial intelligence is vital to successful distribution network planning, logistics/route optimization, and supply chain risk management. Optimizing a distribution network requires location-related data such as consumption patterns by location and drive times from DC locations. Route optimization requires accurate maps, vehicle locations, and traffic patterns. Supply Chain risk involves knowing the actual location of production and sources of supply and tracking relevant events around the world.
Advanced Pool Distribution: Part Four – Why Pool Distribution Now
Advanced pool distribution is not just about lower cost fulfillment. It can have a transformative impact for retailers struggling to meet today’s store and omnichannel fulfillment requirements.
Advanced Pool Distribution: Part Three – Value-add Services and Custom Programs
Advanced pool distribution providers often offer a rich set of value-add services that provide retailers with considerable flexibility, precise control, and the ability to steadily and incrementally ramp up and forward position inventories to meet surge requirements during peaks.
Advanced Pool Distribution: Part Two – Capabilities of Advanced Pool Distribution
Not all pool distribution providers are created equal, when it comes to the kinds of services and value
they provide. Here we discuss the key capabilities and attributes to look for in advanced pool distribution.
Crossover Businesses: Part One – How a Business Changes When it ‘Crosses Over’ to Combine Manufacturing, Distribution, and Retail
As the lines between manufacturers, wholesale distributors, and retailers are increasingly blurred, it impacts the basis of competitiveness, business models, processes, services, and systems. In this series, we explore what happens when businesses ‘cross over’ to become a combination of manufacturer/distributor/retailer.
Advanced Pool Distribution: Part One – How Pool Distribution Works
Pool distribution is a key part of the equation for retailers trying to achieve excellence in store replenishment and omnichannel fulfillment, at the lowest costs. In part one of this series, we examine how pool distribution works and summarize the key difference between advanced vs. basic pool distribution.
Home Delivery Heats Up
Amazon’s entry into the home delivery arena will, no doubt, have many businesses examining their own delivery options. A closer look reveals that home delivery is not a new phenomenon, yet doing it profitably is not a given. We spoke with some of the home delivery pros…